Privacy Policy

This Privacy Policy governs the manner in which Complete Pest Control Inc. collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://completepestcontrolincorporated.com (“Website”). This privacy policy applies to the Website and all services offered by Complete Pest Control Inc. (CPC).


Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Website, register on the Website, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Website. Users may be asked for, as appropriate, name, email address, phone number, and the city, state, and zip code of the location to be serviced. Users may, however, visit our Website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain website related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Website may use “cookies” to enhance User experience. Users’ web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Website may not function properly. If a user visits our login page, we will set a temporary cookie to determine if their browser accepts cookies. This cookie contains no personal data and is discarded when they close their browser. When a user logs in, we will also set up several cookies to save their login information and their screen display choices. Login cookies last for two days, and screen options cookies last for a year. If they select “Remember Me”, their login will persist for two weeks. If they log out of their account, the login cookies will be removed. If a user requests a password reset, their IP address will be included in the reset email.

How We Use Collected Information

We collect and use Users’ personal information for the following purposes:

    • To improve customer service — Information Users provide helps us respond to their customer service requests and support needs more efficiently.
    • To personalize user experience — We use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.
    • To improve my Site — We use feedback Users provide to improve our services.
    • To process payments — We use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
    • To run a promotion, contest, survey or other Website feature — To send Users information they agreed to receive about topics we think will be of interest to them.
    • To send periodic emails — We may use the email address to send user information and updates pertaining to their service order. It could also be used to respond to their inquiries, questions and/or other requests. If Users decide to opt-in to a mailing list, they will receive emails that may include company news, updates, related service information, etc. If at any time Users would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or Users may contact us via our Website or email us at info@completepestcontrolincorporated.com.

How We Protect User Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of users’ personal information, username, password, transaction information and data stored on our Website.

Sharing Personal User Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending out newsletters or surveys. We may share user information with these third parties for those limited purposes provided that Users have given us their permission.

Compliance With Children’s Online Privacy Protection Act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Website from those we actually know are under the age of 13, and no part of our Website is structured to attract anyone under the age of 13.

Compliance With The California Consumer Privacy Act (CCPA)

This Privacy Statement for Users in California supplements the information contained in the Privacy Policy above. The following Statement is in compliance with the California Consumer Privacy Act (CCPA) and applies solely to Users who reside in the State of California.

Collection Of Personal And Non-Personal Identification Information

We may collect the following categories of personal identification information from Users: name, email address, IP address, telephone number. We may also collect non-personal information about Users’ internet activity, including: browser name, type of computer and technical information, operating system, internet provider, browsing history, search history and other information regarding a User’s interaction with a website or application.

Third Parties

We sometimes use third-party service providers to help us operate our business on our behalf, such as sending out newsletters or surveys. We may share user information with these third parties for those limited purposes provided that Users have given us their permission. However, outside of that, we do not sell, share, rent, trade or disclose Users’ personal information with any third-party companies. Users provide this information directly to our business or automatically through interaction with our Website. We collect personal identification information for the business and commercial purposes described in the “How we use collected information” section above.

Right To Access Personal User Information

Users have the right to access the personal information we hold about them. Users also have the right to request a copy of the personal information we hold. If Users want to access this data, they should send a description of the information they want to receive through an email to info@completepestcontrolincorporated.com. Personal information does not include “publicly available” information. Publicly available information is not covered by the CCPA.

Right To Be Forgotten

At any time, Users may contact us by email at info@completepestcontrolincorporated.com to request that we delete all personal data. Users are, however, individually responsible for ensuring that their personal data is deleted from other sources.

Right To Non-Discrimination For Exercise Of Privacy Rights

Users have the right to refuse to supply personal identification information without the risk of discrimination, except that it may prevent them from engaging in certain website related activities.

Do-Not-Track (DNT) Requests

At this time, we do not currently respond to “do-not-track” requests from our Users’ browsers.

Do Not Sell Personal User Information

We do not sell, trade or rent Users personal identification information to others and have not done so in the past 12 months. However, Users can still opt-out and request that we do not sell their personal information in the future by contacting us by email.

When We Collect Personal DatA

We will only collect and use Users’ personal information in the following circumstances:

    • Where Users have given us consent to process personal data for a specified purpose
    • Where we require Users data to perform the contract we shall enter into or have already entered into with the User
    • Where it is necessary for our legitimate interests or those of a third party, provided Users’ interests or fundamental rights do not legally overrule these
    • Where we require Users’ data to comply with a legal obligation

Why We Collect And Store Personal Data

We collect and use Users’ personal data for the purposes listed in the “How we use collected information” section above, provided we have their consent or are otherwise legally empowered to do so.

How Users Provide Consent For Us To Store Their Personal Data

Users provide consent by filling out contact forms on our Website. We store all collected information until it is no longer needed. We use this information for marketing purposes, and to contact Users about our services. Thereafter, we will delete their information.

Withdrawing User Consent

Where we rely on User consent as the legal basis for processing their personal information, Users may withdraw their consent at any time by emailing us. If Users have provided consent for their details to be shared with a third party and later wish to withdraw this consent, please contact the third party directly to do so.

Contacting The Appropriate Authority

Should Users have any concerns or complaints about our company or the Website that they feel have not been addressed or resolved in a satisfactory manner, Users may contact the Information Commissioner’s Office (ICO) at 0303 123 1113 or Users may have a live chat with an ICO agent.

Changes To This Privacy Policy

Complete Pest Control Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Users acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of modifications.

User Acceptance Of These Terms

By using this Website, Users signify their acceptance of this policy. If Users do not agree to this policy, please do not use our Website. Users continued use of the Website following the posting of changes to this policy will be deemed their acceptance of those changes.

Contacting Us

If Users have any questions about this Privacy Policy, the practices of this Website, or their dealings with this Website, please contact us at:

Complete Pest Control Inc.
https://completepestcontrolincorporated.com/contact/
info@completepestcontrolincorporated.com